Shipping policy

SHIPPING POLICY

Last updated: July 2026

At Mythology, we're committed to getting your sneakers to you safely and on time — with FREE delivery on all orders.

FREE WORLDWIDE SHIPPING

We offer FREE standard shipping on all orders — no minimum purchase required. Every order qualifies for free delivery.

DELIVERY TIME

Standard Delivery: 12–15 business days

Please note that delivery times are estimates and begin from the date your order is shipped, not the date your order is placed. Delivery times may vary based on your location, customs processing, and other factors beyond our control.

SHIPPING DESTINATIONS

We ship worldwide to all countries supported by the Shop app. If your country is not available at checkout, please contact us at contact@mythologysneaks.store.

ORDER PROCESSING TIME

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please allow extra time during high-volume periods, promotions, or holidays.

ORDER TRACKING

When your order ships, you will receive a shipping confirmation email with a tracking number. You can track your package using the tracking link provided. Please allow 24–48 hours for tracking information to update.

You can also track your order anytime using the "Track Your Order" page on our website.

CUSTOMS, DUTIES AND TAXES

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Mythology is not responsible for these charges if they are applied, and these are your responsibility as the customer.

However, duties and taxes are calculated at checkout where possible for a smooth delivery experience.

DAMAGED OR LOST PACKAGES

Mythology is not liable for any products damaged or lost during shipping. However, if you received a damaged item or your package appears to be lost, please contact us immediately at contact@mythologysneaks.store with your order number and a photo of the damaged item, and we will work with you to resolve the issue.

INCORRECT SHIPPING ADDRESS

Please double-check your shipping address at checkout. If you realize you've made an error, contact us at contact@mythologysneaks.store immediately. We will do our best to update the address before the order ships. Mythology is not responsible for packages delivered to an incorrect address provided by the customer.

UNCLAIMED PACKAGES

If a package is unclaimed or returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange re-shipment. Additional shipping fees may apply for re-delivery.

CONTACT US

For any shipping questions or concerns:
Email: contact@mythologysneaks.store
Address: 2888 Northview Dr, Morristown, TN 37814, United States
Business Name: Mythology